Privacy Policy

02/12/2025

🔒 Bom Cabs - Privacy Policy

At Bom Cabs, we are committed to protecting your privacy and ensuring your personal data is handled securely. By using our app and services, you agree to this Privacy Policy.

1️⃣ Information We Collect

📍 Location Data

  • To provide accurate ride services, we collect real-time GPS location when the app is running.
  • Users can disable location tracking, but this may affect service functionality.

👤 Personal Information

  • Name, email, phone number, and payment details are collected during registration.
  • Profile information helps personalize your experience and prevent fraud.

💳 Payment Information

  • We process payments via secure third-party gateways.
  • No card details are stored directly on our servers.

📊 Usage Data

  • We collect data on app interactions, ride history, and preferences to improve user experience.
  • Aggregated data may be used for analytics and service enhancement.

2️⃣ How We Use Your Data

  • ✅ To provide and improve ride-hailing services.
  • ✅ To ensure safety and fraud prevention.
  • ✅ To process payments and refunds.
  • ✅ To send notifications & promotional offers (users can opt out).
  • ✅ To comply with legal and regulatory requirements.

3️⃣ Sharing Your Data

🚗 With Drivers

  • Your name, pickup/drop-off location, and contact details are shared with assigned drivers.

📡 With Service Providers

  • We partner with payment processors, analytics providers, and customer support teams.

⚖️ With Authorities

  • We may share data if required by law for security or legal reasons.

4️⃣ Data Protection & Security

  • 🔐 Encryption: We use AES-256 encryption for data storage and secure transmission.
  • 🔑 Access Controls: Only authorized personnel can access sensitive data.
  • 🚫 Data Retention: User data is stored only as long as necessary and deleted upon request.

5️⃣ User Rights & Choices

  • 🔹 Access & Update: Users can edit their account details anytime.
  • 🔹 Opt-Out: Users can opt out of marketing communications.
  • 🔹 Delete Account: Users can request data deletion via customer support.
  • 🔹 Permissions: Users can manage app permissions for location, notifications, and contacts.

6️⃣ Cookies & Tracking

  • 🍪 We use cookies and tracking technologies to enhance user experience.
  • Users can manage cookie settings in their browser or device settings.

7️⃣ Changes to This Policy

  • 📅 We may update this policy periodically. Users will be notified of significant changes via the app or email.

📞 Contact Us

For any privacy concerns or requests:

  • 📧 Email: connect@danextsolutions.com
  • 📞 Customer Care: +91 892491431
  • 🏢 Address: 1161/2, 23RD Main, Parangipalya Near Ganesha Medicals,HSR Layout Sector 2,Bangalore-560102.

By using Bom Cabs, you agree to this Privacy Policy. 🚖🔒